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Swift Aid
Empowering Educators During a Disaster
Concept
A mobile platform empowering educators to request and receive donated resources during natural disasters.
Problem
When disaster strikes, educators are left behind. In the chaos of evacuation and recovery, schools lose access to basic supplies, communication breaks down, and teachers are left to rebuild their classrooms with little support.
Context & Research
Leading Question
How might we empower educators who
were affected by natural disasters to
request and receive donations with ease?
Solution
Process
Interviews
Set Up
Interviews & Takeaways
Identifying the pain points
Goal
To connect educators with donors and simplify the request process.
We explored behavioral continuums to map key differences in how educators respond during a disaster, while affinity mapping and user personas helped us identify the educator type that struggles the most and needs the most support.
Behavioral Continuum
User Type Matrix
Target User
Paper Prototype & Usability Testing
Task 01
Task 02
Task 03
Task 03
User Testing
Place an order for 5 measurement beakers
Submit a request form for a bike
Track your most recent order
Access the notifications and chats
Observations & Key Findings
Revisions & Wireframes
Components
User Testing
Donation Market
Request Forms
Track Orders
Communicate
Reflection
Reflection
